Last Updated: November 28, 2024
Welcome to Beruang (operated by Hanif Developments (002647287-X), “we,” “our,” or “us”). By accessing or using our website (https://beruang.my), you agree to abide by the terms and conditions outlined below. Please read them carefully before using our services.
1. General Overview
These Terms and Conditions govern your use of our website and the purchase of products from Beruang. By using our site or making a purchase, you agree to comply with these terms. If you do not agree, please discontinue use of the website.
Business Name: Hanif Developments
Office Address: P/35 Block B, Kelana Square, Jalan SS 7/26, SS7, 47301 Petaling Jaya, Selangor
Contact Information: Contact Us
2. Eligibility
- Users must be at least 18 years old or have parental/guardian consent to access and make purchases on our website.
- Guest checkout is available; user registration is optional. However, registered users are responsible for maintaining the confidentiality of their account credentials. We reserve the right to terminate accounts in violation of these Terms.
3. Orders and Payments
- We accept the following payment methods:
- Credit cards
- Online banking
- FPX payments
- E-wallets
- Order Cancellation: Cancellations are only allowed if the item is unopened and in pristine condition. Other cancellations may be accepted at our discretion in accordance with our RefundPolicy.
4. Shipping and Delivery
- We currently deliver to addresses within Malaysia only. Shipping times and costs are detailed in our Shipping Policy.
- Customers are responsible for any customs duties, taxes, or other applicable charges for their orders.
5. Returns and Refunds
- Products are eligible for refunds unless otherwise stated (e.g., custom or clearance items). Refunds and returns are subject to our Refund Policy.
6. Product Warranty
- All products come with a limited warranty, which varies depending on the specific product. Full details are provided on individual product pages.
7. Product Assembly
- Product assembly is included in the purchase price unless otherwise stated on the product page.
8. Intellectual Property
- All content on the Beruang website, including but not limited to text, images, logos, and product descriptions, is the property of Hanif Developments. Any unauthorized use, reproduction, or distribution is prohibited.
9. Disclaimers
- Product Images: While we strive for accuracy, actual product colors and designs may vary slightly due to screen resolution and manufacturing variations.
- Third-Party Links: Our website may contain links to third-party sites. We are not responsible for the content or services offered on those sites.
10. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
11. Dispute Resolution
- For disputes regarding products and services under RM5000, claims may be filed in a Malaysian Small Claims Court.
12. Amendments
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and continued use of the site constitutes acceptance of the updated terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia.
14. Contact Us
For any questions regarding these Terms and Conditions, please visit our Contact Page.